Could you tell please - is there a way to ask for support in english by phone or there is only way to write here http://www.unitymedia.de/services/kontakt/?

Thank you.
Yes, check24 sent me a letter that order sent to Unitymedia and then I called Unitymedia support and told that I ordered internet for 1 address but need to receive a modem on another one (because of I'm moving to new flat) and support told me that address is changed and modem will be sent to my current location.

But since my last call time ~10 days past. That's why I need to understand what's going on and what do I need to do

Need a help with a connection to Unity media

Good morning, I have requested a connection to UnityMedia from check24.de in January and since that time I haven't received a box with modem. May... mehr
Mittwoch, 11.01.2017 um 10:37 Uhr