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jgalvez

Support in English

Guten Tag,

So sorry to write in English, I need support in this language to close down my service with Unitymedia, I called twice but both operators they do not speak English.

Danke
Speichern Abbrechen
Konnte dir geholfen werden?
  • Ja
Richtige Antwort
2016-11-04T14:06:05Z
  • Freitag, 04.11.2016 um 15:06 Uhr
Hi jgalvez,
are you on Facebook or Twitter? Then send a PM to @UnitymediaHilfe with your dates (Name, adress, date of birth and customer number) and tell them your problem. They will give you support in english.
3 weitere Kommentare
Richtige Antwort
2016-11-04T14:06:05Z
  • Freitag, 04.11.2016 um 15:06 Uhr
Hi jgalvez,
are you on Facebook or Twitter? Then send a PM to @UnitymediaHilfe with your dates (Name, adress, date of birth and customer number) and tell them your problem. They will give you support in english.
2016-11-14T15:05:45Z
  • Montag, 14.11.2016 um 16:05 Uhr
Hi Torsten, I tried but nobody reply to the Tweets or mails
2016-11-14T15:06:08Z
  • Montag, 14.11.2016 um 16:06 Uhr
Hi Torsten, I tried but nobody reply to the Tweets or mails

2016-11-14T15:10:06Z
  • Montag, 14.11.2016 um 16:10 Uhr
You'll only get a reply on a private Message on Facebook or a direct Message on Twitter. Emails are replied by the Service Hotline, so there you won't get english support. A reply on Facebook or Twitter takes a few days, but they will reply and give you support in english.

Dateianhänge
    😄