Diese Website verwendet Cookies, um Dein Surferlebnis zu verbessern. Durch die weitere Nutzung der Website stimmst Du der Verwendung von Cookies zu.   Erfahre mehr.

No internet

Since four days now, I cannot access internet. It shows that there is a connection but I cannot surf at all.

It is also impossible to reach your customer service by phone ... especially for non-German speakers! and it seems that no-one ever answers emails!!

I need help... xxxxxxx

I ordered a new connectbox which was returned to your office since i received the notification late....i have sent emails to you concerning this as well but there is no response.

Please educate me on how Unitymedia works...AM FRUSTRATED!!
Speichern Abbrechen
Konnte dir geholfen werden?
  • Ja
Richtige Antwort
  • Freitag, 15.09.2017 um 11:14 Uhr
Hey ppio,

I could recommend our chat support. There are enough english speaking agents.
They can help you to solve your internet problems as well as your concern about the connectbox .

You can find them here. Just scroll down a little bit.