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My internet connection is down with error : US Ranging. How can I fix it?

I have a 1 month old internet connection from Unity Media, Today evening it stopped working. On the modem page it says US ranging error.

Please help me fix it. I have tried restarting the modem and all my devices, but no luck.
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Konnte dir geholfen werden?
  • Ja
Richtige Antwort
  • Donnerstag, 08.03.2018 um 01:10 Uhr
Check the cables, if everything is correct connected. If that's not the problem then you need to contact customer service and report the incident. This can also be done online via the Troubleshooting Assistant. www.unitymedia.de/stoerungshelfer