Cancellation of the subscription
I'm a little bit desperate...
I would like to cancel my contract with unitymedia because I'm leaving Germany, but looks like it's almost impossible.
I discussed through the chat with a representative of the company, and I got an e-mail adress : email@example.com to which I have to send a mail with all my data (name / account number etc..)
I tried at least 5 times, and each time I got an answer, undelivered e-mail.
Then, I tried through the contact form on the web-site.... I fill the form and then click on send, and surprisingly it's loading for ages... with no result at the end.
So... I'm a little bit pissed off. The website is only in German, so it's already painful to find any info on it, but when you can't cancel your contract iti's even worse.
Can somebody advise/help me about how should I proceed?
Many thanks in advance,