About Premium 120, Contract and Cancellation

Question

About Premium 120, Contract and Cancellation

Hello Unitymedia Community.
I came to Germany for working 1 year.
I want to have 120 premium connection to my flat. but all contracts are 24 months.
So after when I leaving germany how can I cancel my contact (is it possible to cancel at 12th month) if possible how much extra fee I should pay.
or is there any other options to get CableNet to my flat.

Speichern Abbrechen

Konnte dir geholfen werden?

Ja

18 weitere Kommentare

Hello, you can get out of your contract, if you send us your notice of departure from germany. But i hope you will like germany and unitymedia so much that you will never leave

Hello,

I rented an apartment in Germany for my employees (I have a company based in Bulgaria) while they come to work here several times a month. I didn't register the for address registration because no one is living in the apartment permanently and different people are coming everytime. Now the contract is over and I don't need the internet anymore. I cannot provide notice of departure from Germany, because as I said no one is registered on the address.

What else can I provide as proof for leaving the country? Plane tickets? Address registration in my home country?

Thank you!

No, airline tickets do not bring you anything. If you are not registered in the apartment, you can not cancel the contract because of moving abroad, but you have to cancel normally at the end of the contract period. The notice period of two months must be observed, otherwise the contract is automatically renewed for another twelve months.

ok, I quote the above written from you:

" For this purpose, however, you must furnish suitable proofs, e.g. your employment contract in your home country or a certificate from your employer that you will return to your home country."

Additionally, if so needed I will go to the city hall , register and unregister the next day and you will hve you proof. Although I really don't see the point, because someone could just unregister and move to Berlin for example and not out of the country.

If you move within Germany in an area not supplied by Unitymedia, then according to the Telecommunications Act you have the right of termination with a period of notice of three months to the end of the month. However, in this case too, you must submit a copy of the transfer certificate as a removal certificate.

Ok, and if I provide the other proofs? registration in my home country or a contract there?

Since I'm just a customer like you, I can not tell you for sure. But what I know: no provider must accept a notice of removal without any evidence. You could try to hand in the notice of cancellation of the apartment with a confirmation from your home country that might work, but I do not know for sure.

Hi,
I am moving to india from june 2018.Please let me know, to which email iD i need to send the termination letter??

Thanks

Accepted Answer · 2017-09-12T21:07:23Z

Hello efeengin,
you can terminate your contract with a 3-month notice when you move. For this purpose, however, you must furnish suitable proofs, e.g. your employment contract in your home country or a certificate from your employer that you will return to your home country.

Accepted Answer · 2017-09-12T21:07:23Z

Hello efeengin,
you can terminate your contract with a 3-month notice when you move. For this purpose, however, you must furnish suitable proofs, e.g. your employment contract in your home country or a certificate from your employer that you will return to your home country.