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isd503

Help in English

Need help in English.  Who there (by name) can provide help in English?

Need help in English.  Who there (by name) can provide help in English?

Need help in English.  Who there (by name) can provide help in English?

Need help in English.  Who there (by name) can provide help in English?

Speichern Abbrechen
Konnte dir geholfen werden?
  • Ja
5 Kommentare
2019-11-20T14:27:59Z
  • Mittwoch, 20.11.2019 um 15:27 Uhr
Hey, can anyone help in English please?  Your operators keep hanging up on me as I do not speak any German.  Your customer service is horrible.
2019-11-20T14:29:01Z
  • Mittwoch, 20.11.2019 um 15:29 Uhr
could you just ask your question in english?
2019-11-20T14:36:12Z
  • Mittwoch, 20.11.2019 um 15:36 Uhr
I need to talk to a customer service representative to arrange to have my service stopped.  I am moving.
2019-11-20T14:53:27Z
  • Mittwoch, 20.11.2019 um 15:53 Uhr
Crickets...we need to talk to the people who make decisions about our housing to ensure locations with UnityMedia as the Internet Service Provider are not offered.  That will solve this repetitive and very annoying problem.
2019-11-28T13:36:54Z
  • Donnerstag, 28.11.2019 um 14:36 Uhr
Hello isd503,

Customers help customers in this forum, so you don't contact Unitymedia service staff directly.
If you want to cancel your contract due to a move, please contact our support for further details. In case you need to provide further documents than your written cancellation, my colleagues can help you accordingly.
If you simply want to submit a cancellation at the end of your term, please send it with your customer data, such as your customer number, to the following e-mail address: kundenservice@untiymedia.de

Best regards
Feline

Dateianhänge
    😄