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prachinawathe

Can someone please help me get my internet back?

I don't have working internet since last 2 days. It is a terrible experience. First of all, it took 1 month for unitymedia/Vodafone to setup internet for me. It did not work for even 10 days straight.

It's been a very, very annoying experience.


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Konnte dir geholfen werden?
  • Ja
Richtige Antwort
2020-03-26T13:19:21Z
  • Donnerstag, 26.03.2020 um 14:19 Uhr
It started working 5 days after posting this question. But the speed has been low and the connection is not stable.
After contacting the Whatsapp channel, I've been able to schedule a technician visit this Saturday. And hoping I'm able to enjoy good internet after that.
1 weiterer Kommentar
2020-03-26T07:34:20Z
  • Donnerstag, 26.03.2020 um 08:34 Uhr

Good morning, prachinawathe. 


Is your problem still current?

You are here on a platform where customers can help each other. Therefore, we guides do not have access to your customer account and cannot record any trouble shooting messages. 


Due to the current corona situation, there are longer waiting times on all channels. We are working as fast and carefully as we can, but I can only ask for your patience here. 


You can always contact our customer support via our digital channels, such as the Facebook Messenger:


Kontaktmöglichkeiten

Alternatively, you can report a malfunction yourself at any time via our troubleshooter - without waiting:


Störungshelfer


Have a good start into the day and stay healthy! ♥


- Janice


Richtige Antwort
2020-03-26T13:19:21Z
  • Donnerstag, 26.03.2020 um 14:19 Uhr
It started working 5 days after posting this question. But the speed has been low and the connection is not stable.
After contacting the Whatsapp channel, I've been able to schedule a technician visit this Saturday. And hoping I'm able to enjoy good internet after that.

Dateianhänge
    😄