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Pairing with tv

I just recently received a new horizon box, I attempted to pair the remote to tv it worked for 1 minute then nothing more. I tried to pair it agin but no reaction, contacted Unitymedia support received a new remote paired with tv worked for about 2 minuted vol. up, Down, channel switching ok then nothing. I am relay getting tired of this and I have only been using the Unitymedia service for 2 months. So far 2 horizon boxes and 2 remotes what can I expect in the future.


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