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filmasijoncikas

Waiting

Hello, i am waiting for internet technician to come since 03.27.17. I have to work at home and i can't why is it so long? I call the number 023055415100 and only 2 people are in the line in front of me but 5 minutes pass and you cancel my connection? Is this normal at all? You really have to improve the services. Why it's taking about month to technician just to come and plug the modem? I have been living in Netherlands took about 2 weeks in England about 1 week. Here you are saying the best in Germany but i start to doubt. I spended now alot of money on nothing by calling you and i have no information at all? Where should i go? What should i do? Cancel contract? Go to vodafone? Or telecom? I don't know please maybe you will support me here?
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Konnte dir geholfen werden?
  • Ja
Richtige Antwort
2017-04-22T14:39:52Z
  • Samstag, 22.04.2017 um 16:39 Uhr
Unitymedia doesn't provide support here, especially they don't answer questions requiring access to your customer account.

Contact them (telephone, email, Twitter, Facebook) to ask them why it is taking that long.
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Richtige Antwort
2017-04-22T14:39:52Z
  • Samstag, 22.04.2017 um 16:39 Uhr
Unitymedia doesn't provide support here, especially they don't answer questions requiring access to your customer account.

Contact them (telephone, email, Twitter, Facebook) to ask them why it is taking that long.
2017-04-23T09:08:41Z
  • Sonntag, 23.04.2017 um 11:08 Uhr
Do technicians have email? Or facebook? 
2017-04-23T10:50:52Z
  • Sonntag, 23.04.2017 um 12:50 Uhr
Have a look here: https://www.tele-union.de/